CARF Conducts Supplemental Survey


A CARF representative will be visiting the Brain Injury program on August 1st -2nd to conduct a supplemental survey on Care Coordination. While CARF (Commission on the Accreditation of Rehabilitation Facilities) standards are holistic in nature, they are particularly focused on the person-centeredness of care, the expertise of staff, and how well the program facilitates communication and access to a multitude of resources for participants. In addition to observing how the Brain Injury program operates, the accreditor will interview one or two participants individually. If appropriate, these participants’ families will also be interviewed.

Sally Mileson, Director of Residential Services, says that the program is completely prepared for the visit, and she is very grateful to all the staff who have made that happen. “Patricia and the care coordinators have been working really hard to get ready for the survey, while also balancing caseloads. I do appreciate that. It’s a lot of work, and they’re doing really well.”

Following the two-day visit, the accreditor will give her evaluation to the team, with a formal report following a few months later.

CWS has been CARF accredited since 1996, and its services are evaluated once every three years, most recently in 2015. Care Coordination is subject to a supplemental survey at this time because it is a new program.